+91-9355448700, 9319854411 sales@excelict.com

Focus on your Customer support with Zoho Desk

Industry’s first context-aware help desk software that enables a advanced help desk for businesses.

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It’s convenient to use, can be customized to fit any business, and doesn’t cost a fortune. Zoho Desk comes from Zoho, the operating system for business.

Zoho Desk clean user interface packs innovations like Work Modes that help agents send context-aware responses, the Headquarters dashboard that provides the visibility managers need to make better decisions, and the Team Feed to help the entire company participate in customer service.

Zoho Desk is the sixth product that the company has launched in 2016. Zoho Desk helps companies deliver the right solution at the right time.

Features of Zoho Desk

  • Time Tracking
  • Help Centre
  • Business Hours
  • Multichannel Ticketing system
  • Multiple Departments
  • Customisable
  • Artificial Intelligence
  • Customer Portal
  • SLA Management
  • Business Process Management

We are an Authorised Business Partner of ZOHO located in Noida (Delhi-NCR) and Pune

Call +91-9355448700, 9319854411

We have a complete ZOHO one Practice that helps in digital transformation using ZOHO One. 

  • Advise and supply right Products
  • Set-up and Implement ZOHO One as per your business needs
  • Customisation and Integration with your existing Apps
  • Training

Some featured ZOHO Products

Get in touch with us

Call us:  +91-11-40849249, +91-9355448700, 9319854411.  Emailsales@excelict.com