+91-9355448700, 9319854411 sales@excelict.com

IT Service desk that's actually simple

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.

Freshservice is a cloud-based ITSM and ESM solution built to help teams provide exceptional supportto end users. Over 7500 organizations of all sizes, including Solarcity, Honda use Freshservice forsupport in IT, and across business functions like HR, legal, and finance.

Freshservice’s customers include MSP’s, financial organizations, educational institutions and several government organizations.

Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis

Features of Freshdesk

Easy to use and Set Up

Freshservice’s modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.


Freshservice fits right into your existing business ecosystem with integrations available for popular business apps like Gsuite, amazon webservices

Multi-Channel Support

Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person

An IT Service Desk trusted by over 20,000 customers

See Product details here Freshservice Page 

Get in touch with us

Call us: +91-11-40849249, +91-9355448700, 9319854411.  Email: sales@excelict.com