Feature-rich, affordable customer support software
An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.
Freshdesk is a cloud-based social customer support software used by over 5000 businesses every day to win the love of their customers. With a full-service helpdesk, complete with robust ticketing, powerful automations, multi-channel support capabilities, knowledge base, and integrated community forums, Freshdesk allows business to take their support to customers wherever they are.
Freshdesk helped us do all we want to do in our support, including the custom integration that lets us
bring in customer info from our own CRM. The ‘Freshdesk’ platform has resulted in elimination of multiple communication points with the customer & has also provided us with an option to aggregate leads.